Jobs in District Officer, City District Government Gujranwala

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Jobs in District Officer, City District Government Gujranwala
ADistrict Officer, City District Government Gujranwala intends to recruit Pakistani national persons for the following temporary posts, which are likely to be continued for an indefinite period. Qualification and experience are given against each:
Published on 29 August, 2011 (Jang)
Jobs in District Officer, City District Government Gujranwala

  • http://GOVTJOBINPUNJAB NASIRA RAFIQUE

    RESUME

    PERSONAL INFORMATION

    NAME NASIRA RAFIQUE
    • Address ALI PARK ST#8 FAREED TOWN GUJRANWALA
    • Telephone 03155030872
    • e-mail Nasria_rafiq@yahoo.com
    • Present Post Customer relation officer in Telenor Franchise Gujranwala.
    • Nationality Pakistani
    • Date of birth 1-11-1983

    PROFESSIONAL PROFILE • I am an enthusiastic and dedicated professional with extensive experience. An exceptional leader who is able to develop and motivate others to achieve targets, I can demonstrate a strong ability to manage projects from conception through to successful completion. A proactive individual with a logical approach to challenges, I perform effectively even within a highly pressurised working environment.

    OBJECTIVES • I am now looking to progress into a senior management position within the retail sector. I am therefore keen to find a new and suitably challenging role within a market-leading organisation.
    • Seeking a position in Customer Services where my extensive experience will be further developed and utilized.

    WORK EXPERIENCE

    • Duration 5 Year
    • Name of employer MR. SYEED
    • Type of employment K.T.MODEL School
    • Occupation or position held Teacher

    • Duration FROM JULY 25, 2010 ( CONTINUE)
    • Name of employer MR. AMIR ILYAS
    • Type of employment Telenor Franchise
    • Occupation or position held RSO
    • Main activities and responsibilities • Provide Best Services to Customer
    • System Operating (Siebel, Tracker, Fundamo & Service Manager)
    • Provide the strategic direction for the MIS department
    • Manage MIS resources and assignments
    • Review Project Workbooks.
    • Provide on-the-job training for new employees.

    EDUCATION AND TRAINING

    • Graduation Passed the B.A in 2008
    • Intermediate Passed the F.A in 2005 from the Board of Intermediate & Secondary Education Gujranwala In 2nd Division.
    • Matriculation Passed the Matric 2002 from the Board of Intermediate & Secondary Education Gujranwala In 1st Division.
    • Diploma BASIC COMPUTER N SOCAIL WELLFARE

    PERSONAL SKILLS AND COMPETENCES

    LANGUAGES • Urdu
    • English

    RESPONSIBILITIES AT WORK • Sell product and place customer orders in computer system.
    • Provide customers with product and service information.
    • Up-sell products and services.
    • Identify, research, and resolve customer issues using the computer system.
    (Siebel, Tracker , Fundamo & Service Manager)
    • Follow-up on customer inquires not immediately resolved.
    • Complete call logs and reports.
    • Research billing issues.
    • Research misapplied payments.
    • Recommend process improvements.
    • Other duties as assigned.

    ADDITIONAL RESPONSIBILITIES • Provide on-the-job training for new employees.
    • Generate customer thank you letters.

    TECHNICAL SKILLS
    AND COMPETENCES
    WITH COMPUTERS
    • Good working knowledge of Windows.
    • Word, Excel, Access, PowerPoint, Internet & Email

    HEALTH • Excellent

    WORKING CONDITIONS • Working conditions are normal for an office environment.

    REFERENCE • Will be available on request

  • NASIRA RAFIQUE

    i need it too much