Jobs in Planning and Development Department Lahore

Jobs in Planning and Development Department Lahore
The Urban Unit requires the services of Research Associates in Water and Sanitation sector for an International funded Project. Applications along with detailed CV and a recent photograph may be sent on the following address by 28th November, 2011.
Published on 17 November, 2011 (Jang)
Jobs in Planning and Development Department Lahore

About the author

Radek

  • shama Afzal

    Shama Afzal
    E-mail;[email protected]
    House no. 178. Street # 8 Sector # 3, KRL Road AL- Noor Colony, Rawalpindi

    My career in Sales Support & Business Development extends over 7 years during which I have worked for a number of multinational and national corporations. Have a track record of meeting and exceeding targets achievement in front line sale role as in the sale management, customer relation and overall management which includes:
    Aqua Line Mineral Water, Ripple Pure Drinking Water, Aquafina (Brand of Pepsi cola International)
    SALES SUPPORT & BUSINESS DEVELOPMENT EXPERIENCE
    December 2008 – April 2004 Aqua Line mineral water Islamabad (Pakistan)
    Role: Sales Support Officer
    • Monitor complaints regarding the bottle water from corporate and the residential sector.
    • Help the company sales people to maximize their potential.
    • Manage customer base network of 5-gallon returnable bottles category in corporate and the residential sectors.
    • Assist them in the selling process whenever needed.
    • Be sure that each unit that is available for the immediate delivery as soon as possible, and select the bottles for special displays.
    • Assist our sales people in selling by stimulating floor traffic
    • Monitor complaints regarding the bottle water from corporate and the residential sector.
    • Generate the accounts through the various promotional activities.

    January 2009 – February 2011 Ripple Pure Drinking Water Islamabad (Pakistan)
    Role: Sales Coordinator
    • Responsible of handling the route operations.
    • Responsible on the follow up’s regarding the miss deliverers.
    • Handling the stocks and further verifications.
    • Responsible for handling the fleet operations as well.
    • Assist our sales people in selling by stimulating floor traffic
    • Monitor complaints regarding the bottle water from corporate, retail and the residential sector.
    • Manage customer base network of 5-gallon returnable bottles category in corporate and the residential sectors.
    • Keeping face to face contact with every sales person who must stay current on financial data inventory.
    • Be sure that each unit that is available for the immediate delivery as soon as possible, and select the bottles for special displays.
    • Motivate them to perform well.

    April 2011 – To Date Aquafina (Brand of Pepsi Cola International) Islamabad (Pakistan)
    Role: Team Lead (Customer Services Executive)
    • Monitoring and controlling the routine activities in operations
    • Reviewing the reports by Call center executive’s and preparing the feedback
    • Conducting daily meetings with the Call center executives and discussing about their report statistics and the respective feedback
    • Setting targets for Call center executive’s as well as motivating them to achieve those targets.
    • Contacting the administration department to ensure smoothness in the departmental services.
    • Reporting to Home Service Manager about the periodic updating and exceptional grievances in operations.
    • Be sure that each unit that is available for the immediate delivery as soon as possible, and select the bottles for special displays.
    • Assist our sales people in selling by stimulating floor traffic.
    • Performed frequent performance evaluations of executives and encouraged them for better and consistent performances
    • Implemented quality control measures as guided by the Home Service Manager.
    • Prepared periodic performance reports and forwarded it to the Home Service Manager.
    • Assisted Home Service Manager in analysis of the reports and decision making based upon it
    • Looked after Customer grievance cell.
    PRE-GRADUATE EXPERIENCE
    • Graduation (2001-2003) University of the Punjab

    KEY SKILLS
    • Establishing and building credibility.
    • Strong ability to develop and sustain customer relationship.
    • Compelling presentation and communication skills.

    I T SKILLS
    • Basic Computer Applications
    • Typing
    • Good Command in MS Word & MS Excel
    • Email & Web Surfing

    Extra Curricular Activities
    Make Up
    • One year working experience in Duplex as a Makeup artist and hair cutting and also facial expert and skin treatment.
    • One years working experience in own Beauty Parlor.

    Achievements
    • First Position in 16th Annual Award ALL PAKISTAN BARBER & BEAUTICIAN federation competition held on 20th April 2004.
    • First Position in Beauty links College (Red) in Annual Convention & Bridal Competition Held on 28th Feb 2005 at Alhamrah Art Council.
    • Participated as a Head in the Beauty tech Beautician’s Academy & College one day workshop held on 4th December 2007.
    • Certificate of Achievement from Haidri Beverages segment Aquafina Bulk water (Brand of Pepsi Cola International) on achieving the highest sales. August 2011